Outsourcing of non-core business activity has become one of the most preferred ways to reduce cost and tap pool of skilled professionals from around the world. This generally results in cost saving of at least 40-50% and gives a tremendous competitive advantage to your organization.
This model has worked very successfully and is based on trust and confidence on each other. To make sure that there is no communication gap, we normally sign a Service Level Agreement (SLA), which will define metrics for:
- Scope of Service
- Quality
- Turnaround Time
- Confidentiality
- Non-Compete
- Pricee
- Payment Terms and methods
Advantages of Outsourcing
- Cost savings of at least 40-50% due to Economies of Scale
- Reduces your firm’s risk exposure to changing technology or buyer preferences
- Reduces risk of over / under staffing as fluctuations in headcount resulting from peaks and valleys in demand are minimized
- Allows you to focus on your Core Business
- Helps develop internal staff as they have more time to focus on innovative and developmental activities
- Improve employee / customer satisfaction with higher value addition
- Makes best use of competitive resources available worldwide
- Same standard hardware and software platforms available world wide
- High speed and low cost of Telecommunications
- Use of Internet as a global communication medium
- On Line operations possible from any location
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