Architectural Services Structural / Civil Services Mechanical Services MEP Services BIM Services

Where is your office located?
We have our corporate office and a production center at Ahmedabad. The city is approximately 300 miles north of Mumbai (Bombay). The second production center is at Kochy, which is approximately 700 miles south of Mumbai.

Are there international flights available to your city?
Yes. From the US West Coast, Singapore Air and Malaysian Air fly to Ahmedabad whereas Air India flies from the US East coast directly to Ahmedabad. Other then this, if you are flying to Mumbai or Delhi, then there are several daily flights from these cities to Ahmedabad

What are your normal working hours?
We normally work round the clock in 3 shifts, 6 days a week. However for emergency projects, we can work 7 days a week.

What is the preferred means of communication? (Email, MSN, ICQ, phone, fax, etc)
Email and Chat (MSN/Yahoo/Aol) are most preferred. We also have a US phone and Fax number. For understanding project requirements, we normally communicate using NetMeeting, GotoMyPC etc.

How do I send assignments down to you, who will I have to contact?
You can send assignments through e-mail or FTP. Once the project has been finalized and approved for start, we will hand over the future correspondence to one of our Directors.

Do you have references on hand at our request?
Yes. We have worked for over 200 clients and can certainly provide client references.

How do you charge, per hour or per project?
It depends on you. We can charge on per hour or per project or per man month basis, whichever is most convenient to you.

How can you pay us?
We have bank accounts in the US (Omaha, NE), the UK (London) and India (Ahmedabad). We accept payment by Check, ACH (US only) or Wire Transfer. Soon, we will be able to accept payment via Credit Card.

Can I pay through PayPal, Western Union?
Sorry but we do not accept payments through Pay pal or Western Union. We prefer payment by check or by wire transfer.

Would you be willing to sign a Non-Disclosure Agreement?
Yes

Do you have a services agreement/contract you like to use?
We have a standard services agreement, however, we are flexible and any additions/ alterations, if required, shall be fine with us.

How do we get started?
The first step to get started is send us:

• Representative sample of Drawings
• Drawing standards
• Estimated Volume of Drawings to be digitized
• Expected Turnaround time

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How do we communicate?
The bulk of communication is done via e-mail which is quickest and perhaps easiest way. We respond to e-mails within 15 min to max. 24 hrs. However, we can always talk on phone, by fax or chat online to clear up things.

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What is the file size?
The image can go upto 5 MB for a PCX file of A0 size. A similar TIFF file would be 15 to 20 MB.

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In what format should I send the scanned files?
The files can be sent in virtually any graphic file format, such as TIFF. For color JPEG / GIF formats are better.

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In what DPI should the paper original be scanned?
The paper if scanned at 150 DPI, is able to display almost the entire information visible on the sheet.

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Can mail the paper originals?
Yes, you can mail your paper originals from any country directly to our India address through FedEX, DHL, UPS etc.

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What kind of turnaround time is expected?
The turnaround time could be as low as 24 hours if you email the files, as we work in 2 shifts.

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Do you follow your own CAD standards or those which we prescribe?
We set up CAD standards as furnished by the client. However in absence of prescribed standards we use default standards conforming to AIA, OSHA Rules or ISO guidelines.

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How can I send the original or markups sheets if an in-house scanner is not available?
You can either utilize the services of a blueprint shop that normally has a scanner, or mail the originals by courier.

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Can I use fax machine to send the originals?
Yes you can. Cut the paper sheet into long strips of 8 1/2" size and fax it to our US e-fax number. The width may be increased or decreased so that important information like text and dimensions are clear. This works in 80% of the drawings.

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How many workstations and staff are committed to CAD? Of the 200 projects you mentioned in your materials how many have been CAD focused?
We are having total 20 persons in CAD department and all of them are well qualified in different fields like Architectural, Civil, Mechanical, Structural etc. The average experience is 3-5 years in AutoCAD and related tools. The seniors have 10 to 15 years experience in consulting field.

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What are the possibilities of our meeting with your engineers?
Yes, you are always welcome to meet our Engineers.

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Do your engineers travel to the United States or to Europe?
They would definitely be available to do so if required.

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How can payment be made?
Payment can be made in US Dollar, Pound Sterling or any currency via cheque mailed to our bank account in US or by wire transfer to our bankers in India.

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How different does the drawing look if done offshore?
As we use the standards furnished to us, or default AIA/ISO standards, the drawing is the same or better.

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Do you spell-check your drawings?
We not only spell-check but also proof read the drawing after a check plot is taken.

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What about security of data?
We make every effort to safeguard the computer & paper data files generated in the course of a project. Upon completion of the project, original paper drawings, files can be returned or put in the Electronic vault for future use if required.

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Is your company familiar with AIA Layer standards, American and British (Bermudian) codes? If I sketch out a plan, do you need a completed plan ie. Sections, elevations, plot plan, floor plan ect. Please tell me what information you require to draw construction documents?
Yes, we are familiar with AIA Standards, ASME and BS codes and we would require plan elevations and sections to draw construction documents. We do have our own standard set of dimensions but for your specific requirements we would need the detailed dimensions.

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What is an average turn around time in weeks for a typical American house?
The turnaround time would depend on the type of drawings and the volume of work. However, we can manage to adjust the turnaround time as per your requirement.

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Are these services permissible / taxable under law?
These NET enabled IT services are covered under WTO agreement signed by more than 110 countries around the Globe. These services are freely importable and free from customs duties or local taxes.

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